CUSTOMER ACCOUNT MANAGER
We are seeking a customer focused, organised and detailed Customer Account Manager to join our Customer Service Team.
You will be responsible for retail clients’ contracts from start to finish, which will involve building strong relationships. You will monitor each contract, ensuring that each stage is completed promptly and effectively whilst keeping the client updated. Once the contract is complete, you will also be responsible for after sales service.
We are now seeking to attract a first class individual to join our successful Project Management Team based in the Crawley / Guildford / Croydon area..
In this role you will be responsible for managing the lifecycle of projects assigned to you by the Company. You will take on a project once it has been sold and will then be responsible for managing all on site contractors.
In addition, you will be the customer’s main point of contact for all queries and issues and it will be your responsibility to ensure that the Company’s high levels of customer service are maintained.
This is fantastic opportunity for a Finance Director, or very experienced Financial Controller looking to take the next step, to join a market leading manufacturing company.
Working as part of Senior Management Team, this is a pivotal role in the future of this ambitious business. Not only will you need to be an exceptional accountant and hands-on with company finances but you will also be commercially aware, advising on the best path of growth for the business and adding value through process improvement, system implementation and strategic commercial support.