cUSTOMER aCCOUNT MANAGER
Our Customer Account Managers are responsible for our retail clients’ contract from start to finish, which will involve building strong relationships. You will monitor each contract, ensuring that each stage is completed promptly and effectively whilst keeping the client updated. Once the contract is complete, you will also be responsible for after sales service.
As part of your role you will also have day to day dealings with our national Project Managers, Surveyors, and Planning Department as well as Procurement and our Sales Designers. Excellent communication and organisational skills are absolutely essential as well as the ability to build strong working relationships.
At David Salisbury Joinery Ltd, we specialise in the design, manufacture and installation of high quality bespoke timber framed extensions in both engineered timber (soft & hardwood) as well as more traditional solid oak framed buildings.
A successful candidate will have proven customer service experience through telephone, letter and email communication. Along with excellent ICT skills, the ability to maintain accurate records and strong administration and organisation skills.