cUSTOMER aCCOUNT MANAGER
Our Customer Account Managers are responsible for our retail clients’ contract from start to finish, which will involve building strong relationships. You will monitor each contract, ensuring that each stage is completed promptly and effectively whilst keeping the client updated. Once the contract is complete, you will also be responsible for after sales service.
As part of your role you will also have day to day dealings with our national Project Managers, Surveyors, and Planning Department as well as Procurement and our Sales Designers. Excellent communication and organisational skills are absolutely essential as well as the ability to build strong working relationships.
A successful candidate will have proven customer service experience through telephone, letter and email communication. Along with excellent ICT skills, the ability to maintain accurate records and strong administration and organisation skills.
We are also open to taking on a Junior Account manager or administrator and training them to become a Customer Account Manager.